Job Description
1-2 years of experience in E-commerce or a related field, with a focus on Amazon & Flipkart

Online Store Operations: Assist in managing the day-to-day operations of the company’s online store. This includes tasks such as product catalog management, inventory monitoring, order processing, and fulfillment. Monitoring of COD orders and contacting customers to confirm COD orders. Ensure orders pick up/ deliver on time. Coordinate order processing, delivery, and returns of customers’ orders across eCommerce platforms & marketplaces (Amazon, filipkart and etc.) . Tracking undelivered Orders and coordinating customers to ensure delivery and day-to-day operational issues related to the marketplaces.

Content Management: Support the team in updating and maintaining product information, descriptions, images, and prices on the e-commerce platform. Ensure accuracy and consistency of content across all product listings.

Generating Sales: Responsible for generating sales from marketplaces like Amazon, flipkart, promotions, discounts, Managing the marketing budget and the cost of paid advertising campaigns/sponsored ads on marketplaces like Amazon & flipkart, Strategising and implementing the plan of action for the month-on-month growth in sales form the existing market places, Assist in the day-to-day management of strategy, implementation and monitoring,

Customer Support: Respond to customer inquiries and provide assistance via various communication channels, such as email, live chat, or phone. Address customer concerns, resolve issues, and ensure a positive customer experience.

Competitive Research: Conduct research on competitors’ ecommerce strategies, pricing, product offerings, and promotional activities. Provide insights and recommendations to support the development of competitive strategies.

Quality Assurance: Assist in ensuring the accuracy and quality of product listings, including checking for errors, broken links, and missing information. Perform regular website testing and provide feedback to the development team.

Monitor & manage inventory: Monitor & manage inventory levels to ensure healthy stock levels to meet sales forecast. Manage Inventory/Stock of Products which is being sold from our Platform.

Team Collaboration: Collaborate with cross-functional teams, such as marketing, sales, and customer service, to ensure effective coordination and alignment of ecommerce efforts. Support team members in achieving ecommerce goals.

Others: Generate expense reports, Maintain MIS /Reports, Collecting Materials from Transporter/bus/train, and any other ad-hoc tasks and related duties assigned by management. Occasionally

Desired Candidate Profile:-

• Good communication and people skills.
• Presentable, with a friendly attitude and convincing skills.

REQUIREMENTS:

• Higher Secondary / A-level / Nitec / Diploma in any field of discipline
• Being Btech. graduate in any specialization will be an added advantage
• Must be proficient in Microsoft Office (Excel, PowerPoint and Word)
• E-commerce (Preferred)
• Entry level; training will be provided
• 1-2 years of relevant experience in managing e-commerce platforms is an added advantage
• Strong customer service skill
• Able to multi-task with good time management skill

More about this E-Commerce Executive job 

SIETS is hiring for the job profile of E-Commerce Executive for 1 open position. Kindly go through the FAQs below to get all answers related to the given job.

1. How much salary can I expect?

Ans. You can expect a minimum salary of 9,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for this job?

Ans. The candidate should have completed a Graduate degree and people who have 1 to 31 years are eligible to apply for this job.

3. Is there any specific skill required for this job?

Ans. The candidate should have Good English skills and sound communication skills for this job.

4. Who can apply for this job?

Ans. Only Male candidates can apply for this job.

5. Is it a work-from-home job?

Ans. No, it’s not a work from home job and can’t be done online.

6. Are there any charges or deposits required while applying for the role or while joining?

Ans. No work-related deposit needs to be made during your employment with the company.

7. How can I apply for this job?

Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

8. What is the last date to apply?

Ans. The last date to apply for this job is 30-May-2023.

A good employment benefit and good career growth await the successful candidate.

Note-

• Don’t call us at the mobile no mentioned. For, any queries reach out us at our official email id- hr@calldoorstep.in
• After applying if your cv gets shortlisted we will send you a confirmation email with the details of the interview process within 48 hrs.